Measure the base of your pet's neck and their chest around the widest point and refer to the size chart on the harness's product page. Please be aware that every harness has a different size and caters to different kinds of dogs.
Because our harnesses may ship in their smallest/biggest configuration, we recommend adjusting the harness for the first time before leaving the house for your adventure. Or start return, you could check our return policy.
Inspect your harness carefully. Make sure the webbing and the connections are intact. If the harness shows visible signs of wear, it is time to switch it out for a new one.
All quality-related issues for items sold directly by esrgear.com are covered by an extensive warranty. If you have a defective or damaged item, please email us with your order number and a description of the defect at email@example.com.