Thank you for your review and feedback. We're sorry to hear that the XL size of the Bella Pal Smart Pro Dog Harness didn't fit your furry friend comfortably. We suggest checking the product's adjustment guide and ensuring that all the straps are loosened to the maximum.
If the harness still doesn't fit, we would be happy to assist you with the return process. Please don't hesitate to reach out to our customer service team at email@example.com and we'll be happy to help you. Thank you for your support and for choosing Bella Pal!